Privacy Policy

Claimwarden Roofing LLC (DBA ClaimWarden Roofing)
Effective Date: November 2, 2026

Claimwarden Roofing LLC ("ClaimWarden Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://claimwarden.com, submit a form, schedule an inspection, use our roofing services, or receive SMS/text messages from us.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and mobile phone number
• Property address and details about your roof, damage, or insurance claim
• Inspection and appointment scheduling details
• Photos, documents, and messages you share with us by phone, email, form, or SMS
• Payment and billing information (processed securely by our third-party payment processor; we do not store full card numbers)

We may also automatically collect basic technical data such as IP address, browser type, device information, and pages visited, using cookies and similar technologies.

2. How We Use Your Information

• To respond to your inquiries and provide roofing estimates and inspections
• To schedule appointments and send confirmations and reminders
• To provide project updates and customer support
• To help you with roofing insurance claim documentation, when requested
• To send marketing and promotional messages only if you separately opted in to receive them
• To process payments, improve our website and services, and comply with legal obligations

3. SMS / Text Messaging

If you opt in to receive SMS messages from ClaimWarden Roofing by checking an SMS consent checkbox on our website form, we will use your mobile number only to send the types of messages you agreed to receive:

• Transactional messages: appointment and inspection confirmations, reminders, project updates, and customer support.
• Marketing messages (only if you checked the separate marketing checkbox): special offers, discounts, and service updates.

• Consent to receive SMS is optional and is not a condition of purchase or service.
• Message frequency varies. Message and data rates may apply.
• You may opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].

4. How We Share Information

We do not sell your personal information. We may share information only with:

• Service providers who help us operate our business (such as hosting, CRM, payment processing, and messaging delivery), solely to perform services on our behalf and under confidentiality obligations
• Your insurance company, only when you ask us to help with your claim
• Authorities when required by law, subpoena, or to protect our legal rights

This sharing never includes SMS opt-in data or consent, as stated in Section 3.

5. Data Storage and Security

Your information is stored on secure, access-controlled systems. We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, but we work to protect your data.

6. Data Retention

We keep your information only as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we securely delete it.

7. Your Rights and Choices

• You may request access to, correction of, or deletion of your personal information by emailing [email protected].
• You may opt out of SMS at any time by replying STOP, and out of emails by using the unsubscribe link.
• You may disable cookies in your browser settings.

8. Children's Privacy

Our services are not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

10. Contact Us

Claimwarden Roofing LLC
Email: [email protected]
Phone: (866) 797-6639
Website: https://claimwarden.com

See also our Terms & Conditions.